Outer Cape Health Services
Radiology • Provincetown, MA
Ratings by platform
- Vitals: 4.6/5
What patients say
Patients praise
- High-quality medical care once seen by providers
- Professional and friendly front desk staff in some encounters
- Convenient access for some services on short notice
Common complaints
- Difficulty reaching staff by phone and long hold times
- Last-minute appointment cancellations
- Issues with referral processing for specialists
- Frustrations regarding billing, insurance coverage, and walk-in service transparency
- Long wait times for establishment of care
In patients' words
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"Second star because front desk staff themselves were very professional given the situation... and because other reviews give the actual service high marks."
— localitybiz.com"The phone business is terrible... Nonetheless, when she goes to the clinic in person she always receives high-quality care, she said."
— The Provincetown IndependentMore clinics in Provincetown
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