Locations & Contact Us
Radiology • Provincetown, MA
Ratings by platform
- Birdeye (aggregating Google reviews): 4.2/5 stars (198 reviews)
- Yelp: 3.5/5 stars (33 reviews)
What patients say
Patients praise
- some patients report receiving high-quality, professional, and helpful care in person
- friendly and efficient registration staff in certain instances
- accessibility for short-notice or walk-in needs for some visitors/patients
Common complaints
- difficulties reaching the clinic by phone and long hold times
- last-minute appointment cancellations
- perceived inconsistencies or confusion regarding urgent/walk-in care and insurance coverage
- challenges with referral processes for specialists
In patients' words
"Dr. Fader contacted my EP team in Boston and we all developed a plan to follow. Dr. Fader phoned my a week later to check in on me. He has frequently called me on a weekend to discuss test results and my overall health."
— Larry B. on Birdeye"Friendly staff at the desk tells me that the answering service that answers the phones for Outer Cape Health Services during working hours routinely gives out INCORRECT information to questions like "do you offer Urgent Care"."
— Anonymous reviewer on LocalityBiz"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown IndependentMore clinics in Provincetown
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