Michael Henderson, OD
Optometry • Provincetown, MA
Ratings by platform
- Birdeye (aggregating Google and other sources): 4.2/5 (198 reviews)
What patients say
Patients praise
- Some patients report high-quality clinical care from specific doctors and nurses
- Modern and clean facility environment
- Professional conduct by front desk staff in some specific interactions
- Accessibility of onsite pharmacy services
Common complaints
- Difficulty with phone communication and reaching staff
- Reports of long wait times for appointments and while at the facility
- Concerns regarding the referral process and lack of communication from staff
- Negative experiences with front desk and administrative billing/insurance policies
- General organizational challenges including staffing shortages and leadership turnover
In patients' words
"The nurses and doc were easy-going but thorough and prescribed meds that worked. Pharmacy was also right there... Overall it was a great experience."
— LocalityBiz user review"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent reportingMore clinics in Provincetown
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Patients praise: Professional and knowledgeable doctors and staff · Efficient and friendly customer service.
Community Health Center of Cape Cod
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Contemporary Dermatology
Patients praise: Professional and attentive medical staff and physicians · Efficient and fast appointment scheduling, including for emergencies.
Harbor Dental Associates
Patients praise: Long-term patient loyalty (15+ years) · Responsive care for emergencies (same-day appointments for lost fillings).
Andrew Wang, MD
Patients praise: Dr. Andrew Wang is specifically praised for being friendly, thorough, and informative · Dr. Andrew Wang noted for good bedside manner and knowledgeable care.
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