Community Health Center of Cape Cod
Optometry • Provincetown, MA
Ratings by platform
- Birdeye: 3/5 (31 reviews)
- Facebook: 88% recommend (51 reviews)
What patients say
Patients praise
- Accessible, affordable healthcare services for the community
- Reports of high-quality care from providers when patients are able to be seen
- Valued for providing essential services where alternatives are limited
Common complaints
- Significant challenges with administrative operations, including difficulties reaching staff by phone and scheduling appointments
- Reports of last-minute appointment cancellations and lapses in referral processing
- High employee turnover and concerns regarding management at associated health systems operating in the region
- Frustrations regarding billing policies and insurance coverage transparency
In patients' words
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"The doctors and most of the nurses are fine, when you get to see them. I have literally been keep waiting 5+ hours for a physical... The reception and administration are a joke."
— Birdeye ReviewMore clinics in Provincetown
Cape Cod Vision Associates
Patients praise: Professional and knowledgeable doctors and staff · Efficient and friendly customer service.
Michael Henderson, OD
Patients praise: Some patients report high-quality clinical care from specific doctors and nurses · Modern and clean facility environment.
Contemporary Dermatology
Patients praise: Professional and attentive medical staff and physicians · Efficient and fast appointment scheduling, including for emergencies.
Harbor Dental Associates
Patients praise: Long-term patient loyalty (15+ years) · Responsive care for emergencies (same-day appointments for lost fillings).
Andrew Wang, MD
Patients praise: Dr. Andrew Wang is specifically praised for being friendly, thorough, and informative · Dr. Andrew Wang noted for good bedside manner and knowledgeable care.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Optometry clinics, or filter by state and specialty to compare patient ratings.