Infectious Disease Clinical Services | Cape Cod Healthcare
Infectious Disease • Provincetown, MA
Ratings by platform
- WebMD, Vitals: 5.0/5 (2 reviews)
What patients say
Patients praise
- Some individual physicians receive high ratings for thoroughness and communication
- Instances of kind and supportive nursing care
Common complaints
- Difficulties with administrative processes including appointment cancellations, long wait times, and getting through on the phone
- Challenges with referral management
- Reports of surprise billing issues within the broader healthcare system
- Concerns regarding hospital communication policies and staff responsiveness
In patients' words
"Dr. Pombo is very thorough and explains everything from the diagnosis to treatment options very carefully to ensure that I understood what was happening. I highly recommend Dr. Pombo and wish more doctors were like him in his approach to medicine and treating patients."
— Vitals patient review for Dr. David Pombo"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent report regarding regional healthcare experiencesMore clinics in Provincetown
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