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Infectious Disease Clinical Services | Cape Cod Healthcare

Infectious DiseaseProvincetown, MA

★★★★★5.0/52 reviews across 1 platforms

Ratings by platform

  • WebMD, Vitals: 5.0 out of 5.0 (for individual specialists) (Small sample size (e.g., 2–4 reviews))
  • HospitalStats (General Cape Cod Healthcare system): Average

What patients say

Patients praise

  • Some individual physicians receive high ratings for thoroughness and communication
  • Instances of kind and supportive nursing care

Common complaints

  • Difficulties with administrative processes including appointment cancellations, long wait times, and getting through on the phone
  • Challenges with referral management
  • Reports of surprise billing issues within the broader healthcare system
  • Concerns regarding hospital communication policies and staff responsiveness

In patients' words

"Dr. Pombo is very thorough and explains everything from the diagnosis to treatment options very carefully to ensure that I understood what was happening. I highly recommend Dr. Pombo and wish more doctors were like him in his approach to medicine and treating patients."

Vitals patient review for Dr. David Pombo

"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."

The Provincetown Independent report regarding regional healthcare experiences

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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