Provincetown Health Center - Outer Cape Health Services
Infectious Disease • Provincetown, MA
Ratings by platform
- Birdeye (aggregating Google reviews): 4.2 out of 5 stars (198 reviews)
What patients say
Patients praise
- Appreciation for high-quality, compassionate clinical care from individual doctors and medical staff
- Community importance and reliance on the facility for local health services
- Friendly and efficient registration staff in some instances
- Successful personal health outcomes and proactive physician follow-up
Common complaints
- Difficulty navigating phone systems and answering services
- Administrative issues including appointment cancellations and dropped or delayed referrals
- Frustration regarding insurance billing and urgent care coverage policies
- Long hold times and lack of clarity on scheduling availability
In patients' words
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"My doctor at Outer Cape Health Services was wonderful. She helped me to rule out a brain tumor, take time off work, and find specialists in Boston."
— The Provincetown Independent"Dr. Fader contacted my EP team in Boston and we all developed a plan to follow. Dr. Fader phoned my a week later to check in on me. He has frequently called me on a weekend to discuss test results and my overall health. He is an amazing doctor."
— Birdeye reviewMore clinics in Provincetown
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