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University Orthopedics

Orthopedics • Providence, RI

★★★★★4.9/51,520 reviews across 3 platforms

Ratings by platform

  • Birdeye/Google: 4.9/5 (1,223 reviews)
  • Birdeye/Google: 5.0/5 (297 reviews)
  • WebMD (6 reviews)

What patients say

Patients praise

  • High quality of medical care and expertise from providers
  • Friendly, professional, and attentive clinical staff and therapists
  • Successful outcomes for treatments, including fracture care and surgeries
  • Clean and modern facilities

Common complaints

  • Long wait times for appointments and in the office
  • Difficulties with the phone system and scheduling communications
  • Reports of dismissive, impersonal, or rude staff and provider behavior
  • Frustration with administrative processes, such as strict late policies or lack of follow-up

In patients' words

"Their phone system makes it extremely difficult to communicate with them about care and scheduling. Strongly considering going elsewhere."

— WebMD user review

"Sarah B. was lovely- patient and attentive with our cranky 1 year old. Her exam was thorough and we were happy to have our daughter in her care."

— LocalityBiz user review

"It's a money making mill. Unnecessary appointments. People are ok. But they don't care about the patient. They care about everyone's piece of the pie."

— Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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