University Orthopedics
Orthopedics • Providence, RI
Ratings by platform
- Birdeye/Google: 4.9/5 (1,223 reviews (East Providence location))
- Birdeye/Google: 5.0/5 (297 reviews (Providence location))
- WebMD: N/A (6 reviews)
What patients say
Patients praise
- High quality of medical care and expertise from providers
- Friendly, professional, and attentive clinical staff and therapists
- Successful outcomes for treatments, including fracture care and surgeries
- Clean and modern facilities
Common complaints
- Long wait times for appointments and in the office
- Difficulties with the phone system and scheduling communications
- Reports of dismissive, impersonal, or rude staff and provider behavior
- Frustration with administrative processes, such as strict late policies or lack of follow-up
In patients' words
"Their phone system makes it extremely difficult to communicate with them about care and scheduling. Strongly considering going elsewhere."
— WebMD user review"Sarah B. was lovely- patient and attentive with our cranky 1 year old. Her exam was thorough and we were happy to have our daughter in her care."
— LocalityBiz user review"It's a money making mill. Unnecessary appointments. People are ok. But they don't care about the patient. They care about everyone's piece of the pie."
— Yelp user reviewMore clinics in Providence
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