Ortho Rhode Island
Orthopedics • Providence, RI
What patients say
Patients praise
- Helpful, kind, and professional medical providers and nurses
- High-quality clinical care in specific instances
- Efficient and responsive communication with nursing staff at certain locations
- Same-day appointment availability at some clinics
Common complaints
- Dissatisfaction with billing departments and confusing charges
- Long wait times for appointments and in waiting rooms
- Difficulties reaching staff or doctors by phone
- Complaints regarding staff demeanor, professionalism, and communication
- Frustration with lack of continuity of care or rotation of doctors
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