Our Locations - Providence Office
Orthopedics • Providence, RI
Ratings by platform
- Providence Community Health Centers (RI): 3.4/5 (58)
- Oak Street Health South Providence Primary Care Clinic (RI): 4.6/5 (59)
- Diabetes & Endocrinology Associates (RI): 3.5/5 (60)
What patients say
Patients praise
- Helpful, kind, and professional medical providers and nurses
- High-quality clinical care in specific instances
- Efficient and responsive communication with nursing staff at certain locations
- Same-day appointment availability at some clinics
Common complaints
- Dissatisfaction with billing departments and confusing charges
- Long wait times for appointments and in waiting rooms
- Difficulties reaching staff or doctors by phone
- Complaints regarding staff demeanor, professionalism, and communication
- Frustration with lack of continuity of care or rotation of doctors
In patients' words
"It’s sad that one persons demeanor can ruin it for the rest. How she still has a job in a customer(patient) facing role is mind-boggling."
— Diabetes & Endocrinology Associates review"The Doctors and Nurses are absolutely wonderful. They treated me throughout my pregnancy and I loved them. However, the billing dept. is PURE HELL!!!"
— Providence Anchorage Family Medicine Center reviewMore clinics in Providence
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