Gastroenterology Associates
Gastroenterology • Providence, RI
Ratings by platform
- Yelp, Apple Maps, and various review aggregators: Approximately 2.7 to 3.2 out of 5 stars across third-party platforms (Combined roughly 20-25 reviews available on public platforms like Yelp and Apple Maps)
What patients say
Patients praise
- Some patients report positive interactions with specific doctors (notably Dr. Shah)
- Instances of staff being described as professional, informative, and caring
Common complaints
- Difficulty reaching staff via phone systems
- Issues with appointment scheduling and cancellations without notice
- Reports of rude or dismissive front desk and administrative staff behavior
- Frustrations with billing processes and insurance cost calculations
- Perceived lack of communication regarding diagnoses and follow-up care
In patients' words
"Good doctors, but the ridiculous, and circuitous, phone system guarantees you cannot reach them. The overall experience lacks sophistication and effectiveness."
— Apple Maps user review"Most professional medical practice I have ever encountered! Dr. Shah and his team are informative, upbeat and very caring."
— Official Practice Website ReviewsMore clinics in Providence
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