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Gastroenterology | Brown University Health

GastroenterologyProvidence, RI

★★★★★4.8/5245 reviews across 4 platforms

Ratings by platform

  • Birdeye (Brown Medicine Endoscopy Center): 4.7/5 stars (34 reviews)
  • Vitals (Dr. Samir A. Shah): 4.9/5 stars (158 ratings (91 written reviews))
  • Birdeye (Center For Colorectal Surgery): 3.5/5 stars (20 reviews)
  • RateMDs (Dr. Brett D. Kalmowitz): 4.9/5 stars (33 reviews)

What patients say

Patients praise

  • high clinical expertise and professionalism of physicians
  • thorough and effective treatment plans
  • clean and well-maintained facilities
  • caring and knowledgeable medical staff in certain contexts

Common complaints

  • difficulties with appointment scheduling and cancellations
  • challenges reaching the office by phone
  • long wait times on hold or during visits
  • concerns about patient-centered communication and empathy in specific interactions
  • perceived lack of responsiveness or prioritization for existing patients

In patients' words

"Dr. Kalmowitz is an advocate for his patients, and he will work endlessly with insurance companies to get his patients the best care. He looks at the body as a whole."

RateMDs user review

"I felt like such a number at this place. It's just a factory."

LocalityBiz user review

"communicating with this practice is a nightmare. no one answers the phone after 9am. I expect better from a doctors office."

LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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