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Brown Health Medical Group Dermatology

Dermatology • Providence, RI

★★★☆☆3.0/5150 reviews across 3 platforms

Ratings by platform

  • Yelp: 2.3/5 (43 reviews)
  • TrustAnalytica: 3.2/5 (103 reviews)
  • Healthgrades (for Dr. Su-Jean Seo): 5.0/5 (4 reviews)

What patients say

Patients praise

  • High quality of medical care and clinical expertise
  • Attentive, professional, and compassionate physicians
  • Thorough examinations and clear explanations from doctors

Common complaints

  • Significant difficulty reaching office staff by phone
  • Long wait times for appointments and while in office
  • Challenges with billing department responsiveness
  • Perception of unprofessional or rude front desk staff

In patients' words

"Believe the reviews where obtaining office staff for scheduling is an exercise in great patience. No return calls, long hold times, don't expect a voicemail to be returned."

— Yelp user review

"Dr. Firoz is an extraordinary dermatologist. I have also had a very good experience with Brown Physician Assistant... These two medical professionals deserve five stars. The only reason I took away a star... is that the office staff tends to be brusque and unhelpful."

— LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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