Dermatology | Brown University Health
Dermatology • Providence, RI
Ratings by platform
- Yelp: 2.3 out of 5 stars (43 reviews)
- TrustAnalytica: 3.2 out of 5 stars (103 reviews)
- Healthgrades (for Dr. Su-Jean Seo): 5.0 out of 5 stars (4 reviews)
What patients say
Patients praise
- High quality of medical care and clinical expertise
- Attentive, professional, and compassionate physicians
- Thorough examinations and clear explanations from doctors
Common complaints
- Significant difficulty reaching office staff by phone
- Long wait times for appointments and while in office
- Challenges with billing department responsiveness
- Perception of unprofessional or rude front desk staff
In patients' words
"Believe the reviews where obtaining office staff for scheduling is an exercise in great patience. No return calls, long hold times, don't expect a voicemail to be returned."
— Yelp user review"Dr. Firoz is an extraordinary dermatologist. I have also had a very good experience with Brown Physician Assistant... These two medical professionals deserve five stars. The only reason I took away a star... is that the office staff tends to be brusque and unhelpful."
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