Urology in the Hudson Valley - Premier Medical Group
Urology • Poughkeepsie, NY
Ratings by platform
- Birdeye (Premier Urology): 4.5 out of 5 (378 reviews)
- US News (Dr. Neil J. Kocher): 5 out of 5 (20 reviews)
What patients say
Patients praise
- Praise for medical expertise and diagnostic quality
- Appreciation for compassionate and thorough physicians
- Modern and clean medical facilities
Common complaints
- Administrative issues (scheduling, billing, and communication difficulties)
- Patient dissatisfaction with staff responsiveness and follow-up
- Mixed reports on post-surgical outcomes and bedside manner
In patients' words
"Dr. Afzal is one of the kindest doctors I've met who genuinely cares for her patients. She is thorough, meticulous and goes to great lengths..."
— Birdeye User Review"The medical staff, particularly in specialized areas, are commendable, deserving high praise for their dedication and knowledge. Unfortunately, some administrative interactions, especially regarding appointment scheduling and billing, have been less than satisfactory."
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