Home | Pulse-MD Urgent Care | Greater New York
Urgent Care • Poughkeepsie, NY
Ratings by platform
- Yelp: 2.2/5 (across 218 reviews) (218 reviews)
- Apple Maps: 2.0/5 (52 reviews)
- Solv Health: 4.4/5 (2,763 reviews)
What patients say
Patients praise
- Some patients report quick, efficient, and professional care
- Certain staff members and providers are described as warm, welcoming, and knowledgeable
- Convenient option for non-life-threatening illnesses and injuries for some patients
Common complaints
- Long and intolerable wait times, even with appointments
- Perceived lack of professional, caring, or compassionate communication from staff/doctors
- Issues with medical accuracy, misdiagnoses, and follow-up care (e.g., test results)
- Poor communication and difficulty reaching the office by phone
- Administrative issues, such as problems with patient portals, registration, or insurance processing
- Facility-related complaints like cold temperatures and safety hazards
In patients' words
"Wait time is intolerable. After a full hour in the waiting room (I had an appointment and was told it meant nothing) I waited an additional half hour (so far) in the exam room."
— Yelp Reviewer"I was misdiagnosed 3 times over the course of 1 1/2 months by three different doctors! They score a 0 on accuracy and the quality of care given."
— Yelp Reviewer"Had a great experience with nurse practitioner Ann Marie, she correctly diagnosed me with the flu and checked my throat and lungs. Very sweet and straight to the point! Almost no wait time, def recommend this location."
— Loc8NearMe ReviewerMore clinics in Poughkeepsie
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