Northern Medical Group Gastroenterology Division
Gastroenterology • Poughkeepsie, NY
What patients say
Patients praise
- Physicians and PAs described as caring, knowledgeable, thorough, and professional
- Effective communication and bedside manner, particularly in explaining procedures and treatment plans
- Helpful and friendly nursing and clinical staff during procedures
- Successful diagnosis and management of gastrointestinal conditions
- Convenient location and efficient appointment scheduling for some patients
Common complaints
- Long wait times for appointments and in the office
- Difficulty reaching office staff, receiving call-backs, or getting timely test results
- Complaints regarding front-desk customer service and lack of acknowledgement upon arrival
- Negative experiences with patient confidentiality or professional demeanor during procedures
- Some dissatisfaction with telehealth efficiency and follow-up communication
In patients' words
"Although they were extremely busy, my wait time was minimal. Dr Walczyk has been my doctor for at least 10 years now and I am very happy with his care. Highly recommend!"
— Northern Medical Group Gastroenterology Division Patient TestimonialMore clinics in Poughkeepsie
Northern Medical Group
Patients praise: Patients report high satisfaction with the thoroughness and clinical expertise of several individual doctors and PAs · Many patients highlight a calm, pleasant, and professional experience during procedures and consultations.
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Patients praise: Knowledgeable and thorough clinical care · Kind and personable bedside manner (for some providers).
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Patients praise: Clear explanation of treatment options · Provider shows concern for patients.
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Patients praise: Professional and caring staff · Exceptional patient care and clear communication during procedures.
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