Poughkeepsie, NY: Gastroenterology Practice
Gastroenterology • Poughkeepsie, NY
Ratings by platform
- Northern Medical Group Gastroenterology Division (Internal Practice Testimonials): 4.79 out of 5 stars (1557+ reviews)
- Yahoo Local (Premier Medical Group - GI Division): 2.0 out of 5 stars (17 reviews)
- WebMD (Dr. Madhavi Gaddam): 4.5 out of 5 stars (2 reviews)
What patients say
Patients praise
- Physicians and PAs described as caring, knowledgeable, thorough, and professional
- Effective communication and bedside manner, particularly in explaining procedures and treatment plans
- Helpful and friendly nursing and clinical staff during procedures
- Successful diagnosis and management of gastrointestinal conditions
- Convenient location and efficient appointment scheduling for some patients
Common complaints
- Long wait times for appointments and in the office
- Difficulty reaching office staff, receiving call-backs, or getting timely test results
- Complaints regarding front-desk customer service and lack of acknowledgement upon arrival
- Negative experiences with patient confidentiality or professional demeanor during procedures
- Some dissatisfaction with telehealth efficiency and follow-up communication
In patients' words
"Although they were extremely busy, my wait time was minimal. Dr Walczyk has been my doctor for at least 10 years now and I am very happy with his care. Highly recommend!"
— Northern Medical Group Gastroenterology Division Patient Testimonial"I liked Dr. Buffa until I woke up in the recovery room after my colonoscopy. In front of at least 10 other recovering patients and general staff he announced that I had a giant tumor which was so huge he couldn't finish the procedure. So much for patient confidentially."
— Vitals Patient Review (Dr. Salvatore Buffa)"Not good! I have never met him only via telehealth. He recommended expensive products, ordered expensive test that I had to pay for. After that never heard from him or his office again. Not helpful at all! Stay far away."
— Healthgrades Patient Review (Dr. Anthony Starpoli)"I would have given a 5 if not for the front desk. Seems like everyone trying to look busy so someone else at will sign in. Stood waiting without any acknowledgement from 3 women at desk."
— Yahoo Local Patient Review (Premier Medical Group - GI Division)More clinics in Poughkeepsie
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