Poughkeepsie Gastroenterology
Gastroenterology • Poughkeepsie, NY
Ratings by platform
- Northern Medical Group Gastroenterology Division (Internal Testimonials): 4.79/5 (1570 total reviews)
- Tebra: 4.8/5 (1204 reviews)
- Healthgrades (Dr. Elizabeth Williams): 3.8/5 (8 reviews)
- Vitals (Dr. Anthony A. Starpoli): 3.6/5 (26 reviews)
- Healthgrades (Dr. Peter Varunok): 4.5/5 (13 reviews)
- Vitals (Dr. Robert S. Dean): 4.4/5 (18 reviews)
What patients say
Patients praise
- Patients report high satisfaction with the thoroughness and clinical expertise of several individual doctors and PAs
- Many patients highlight a calm, pleasant, and professional experience during procedures and consultations
- Efficiency and ease of scheduling appointments in some cases
- Providers who are described as good listeners and who take the time to answer questions thoroughly
Common complaints
- Difficulty reaching office staff via phone or getting return calls
- Long wait times for appointments or in-office wait times
- Concerns regarding bedside manner, perceived rudeness, or lack of attentiveness from some providers
- Administrative disorganization, such as appointment scheduling issues or lack of follow-up
- Isolated reports of procedural complications or dissatisfaction with clinical care decisions
In patients' words
"He listened and took the time to talk to me about what was going on. Detailed explanations about follow up and moving forward with a treatment plan. He spoke with me like I wasn't just a dollar sign walking through the door but a person."
— Patient review of a provider at Northern Medical Group Gastroenterology Division"Good experience with the doctor for a colonoscopy - but calling the office for an appointment or asking a question is impossible. I’ve had to call 2-3 times and leave a message in order to hear back from them."
— Patient review of Dr. Elizabeth Williams on Healthgrades"We had a deeply troubling experience with Dr.Arthur Walczyk and his Gl group... Following the colonoscopy, my husband experienced severe hemorrhaging... This experience revealed a serious lack of communication, accountability, and follow-up."
— Patient review of Dr. Arthur Walczyk on RateMDsMore clinics in Poughkeepsie
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