Portsmouth VA Clinic
Primary Care • Portsmouth, VA
What patients say
Patients praise
- Four-star rating from CMS (Hampton VA)
- Professional and friendly care teams (as noted in some individual reviews)
- Punctuality and accessibility for some patients
Common complaints
- Provider communication delays
- Appointment scheduling delays
- Billing issues from community care
- Challenges with timely resolution of patient complaints by advocates and leaders
In patients' words
"Great care team here. Always punctual and friendly."
— LocalityBiz user review for Portsmouth VA Clinic"The three most common complaints from veterans were provider communication and appointment scheduling delays, and billing from care received in the community."
— Department of Veterans Affairs Office of Inspector General reportMore clinics in Portsmouth
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