Otolaryngology, Audiology & Speech Pathology
Otolaryngology • Portsmouth, VA
Ratings by platform
- Trustpilot (Boots Hearingcare - Portsmouth): 4.3 out of 5 (27 reviews)
- Facebook (Portsmouth Hospitals University NHS Trust): 80% recommend (2,023 reviews)
What patients say
Patients praise
- Thorough, professional, and clear communication during assessments
- Kind, patient, and empathetic staff members
- Effective treatment outcomes and improved quality of life for patients
- Easy booking and efficient, comfortable service experiences
Common complaints
- General feedback for the NHS Trust includes both positive and negative comments, with a formal process for handling complaints to address service areas for improvement.
In patients' words
"Louise gave me the most thorough and best explained audiology assessment that I have ever had. She was also very kind and understanding and listened well."
— Boots Hearingcare Portsmouth review"After years of struggling with hearing loss... the experience has been truly life changing and I love my hearing aids! I would wholeheartedly recommend this clinic."
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