Nephrology Associates of Tidewater
Nephrology • Portsmouth, VA
Ratings by platform
- Birdeye: 3.4/5 stars (8 reviews)
What patients say
Patients praise
- Courteous and polite staff in some interactions
- Clean and neat office environment
- Professional and patient care from specific physicians
Common complaints
- Issues with administrative/office communication and appointment scheduling
- Complaints regarding responsiveness and professionalism in specific encounters
In patients' words
"Review based solely on front office: Got an email that said 'confirm your appointment' or 'I need to reschedule'- Three weeks before my appt, I clicked, 'I need to reschedule.' I called the office twice... Today I received a rather salty letter that I 'missed my appointment' and I didn’t answer their mid-workday phone calls."
— Birdeye"Great staff, great nurse, great Doctor (Suresh Rijhwani)! All were friendly. Dr was patient, answered all our questions and was professional the entire visit."
— Birdeye"The staff are very courteous and polite. The lobby area is neat and clean and is usually filled with soft..."
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