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Primary Care Providers and Clinics in Oregon

Primary CarePortland, OR

★★★★☆4.1/51,373 reviews across 4 platforms

Ratings by platform

  • Birdeye (OHSU Primary Care Clinic, Richmond): 3.1 out of 5 (184)
  • Yelp (Northwest Primary Care - Sellwood): 2.4 out of 5 (83)
  • Birdeye (Providence Primary Care - SE Portland): 2.6 out of 5 (54)
  • Demandforce (Fanno Creek Medical Clinic): 4.5 out of 5 (1052)

What patients say

Patients praise

  • Competent, knowledgeable, and thorough providers
  • Staff perceived as caring, attentive, and helpful when accessible
  • Good communication, effective listening, and patient-centered care experiences
  • Convenience of onsite services (specialists, imaging, labs)

Common complaints

  • Difficulty scheduling timely appointments or long wait times
  • Staff perceived as rude, dismissive, or unprofessional
  • Inconsistent communication, follow-through, or difficulty renewing prescriptions
  • Perceived lack of compassion, empathy, or bedside manner
  • Frustration with organizational processes, administrative staff, or billing

In patients' words

"I have been calling for days trying to get an appointment... The staff has been rude, dismissive, and unhelpful throughout this entire process."

Birdeye (OHSU Richmond review)

"This has been by far the most disappointing and frustrating experience I’ve had with any medical facility. The staff were extremely rude, unprofessional, and completely lacking in basic respect or empathy."

LocalityBiz (Providence St. Vincent review)

"I am so impressed with all the providers, front desk personnel, assistants, doctors, specialists, x-ray/mammogram techni... The service there is absolutely amazing!"

Demandforce (Fanno Creek Medical Clinic review)

"Dr. Zhu is wonderful and has always taken the time to listen to my concerns, discuss her diagnosis and treatment, and answer any questions. She is caring and the best doctor I've had."

OHSU provider profile (Dr. Jane Zhu)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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