Behavioral Health - The Portland Clinic
Behavioral Health • Portland, OR
Ratings by platform
- The Portland Clinic official website: 4.9/5 (47 ratings) for Behavioral Health clinical staff (47 ratings)
- Zocdoc: 4.89/5 (484 reviews)
What patients say
Patients praise
- Individual doctors and providers often described as professional, kind, and knowledgeable
- Transparency in displaying patient-submitted ratings on the official website
- Some positive experiences with specific clinical staff members
Common complaints
- Difficulty scheduling appointments and long wait times
- Frustrating administrative processes regarding referrals and lab results
- Perceived lack of empathy or poor communication from front desk staff
- General decline in perceived quality of care over time
In patients' words
"Since my dr retired over a year ago and I had to switch doctors, getting care and appointments have been awful, with two exceptions: Dr Thunder and PA Amanda Boice, because they have been wonderful."
— Customer Lobby review"All the staff, nurses, specialty doctors and physicians assistants are all very nice, professional, and efficient, but one star for having access to my primary physician. Go elsewhere."
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