Nephrology - The Portland Clinic
Nephrology • Portland, OR
Ratings by platform
- The Portland Clinic (official site): 4.6 out of 5 (282 ratings)
- Zocdoc (for Dr. Mark Bates): 4.73 out of 5 (Not explicitly stated total)
- Yelp (The Portland Clinic - Beaverton): 2.2 out of 5 (60 reviews)
What patients say
Patients praise
- High satisfaction with bedside manner
- Efficiency in appointments and laboratory work for some patients
Common complaints
- Difficulties with communication via phone and online portals
- Frustrations with new scheduling or electronic health record systems (e.g., MyChart/Epic)
In patients' words
"Communication is horrible, online and via phone is next to impossible!"
— The Portland Clinic (Patient Review for Dr. Mark Bates)"I am having communication meltdown with them. They have a new My Chart that I’m having problems signing up for so I can check test results, communicate with their scheduling etc."
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