
Walk-In Lab Testing in South Portland & Portland, ME
Laboratory Services • Portland, ME
Ratings by platform
- Yelp (LabCorp brand-wide): 2.6/5 average across 25,453 reviews (25,453)
- ConsumerAffairs (Quest Diagnostics brand-wide): 1.7/5
- Med Matrix South Portland: 4.9/5 (150+)
What patients say
Patients praise
- Convenience of walk-in services at urgent care clinics
- Fast, on-site results at some independent clinics
- Professionalism of individual on-site staff members
Common complaints
- Difficulty reaching customer service or speaking to a live person
- Billing and insurance processing errors
- Delays in receiving test results
- Issues with appointment scheduling and walk-in wait times
- Lack of communication regarding test status or billing collections
In patients' words
"While the website said I had an appointment... And the staff at the collection center was very nice... Your collection centers are setup to fail. You don't do appointments right."
— MapQuest (LabCorp Portland)"Got Covid test. Told 2-4 days for results... Well it will be a week in a few hours and NO WORD! What's worse is there is NO CONTACT NUMBER, no way to call, nothing!!!"
— Yelp (LabCorp Portland)More clinics in Portland
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