Internal Medicine - The Portland Clinic

Patients praise

• High ratings for individual physicians and providers
• Some long-term patients reporting positive experiences with specific doctors and PAs

Common complaints

• Difficulties scheduling appointments and long wait times
• Frustrations with the billing department, including perceived unethical practices and lack of communication
• Poor administrative/customer service, including rude or unhelpful front-desk staff
• Challenges navigating internal communications and phone systems
• Concerns about lack of empathy and impersonal care experience