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Kitsap Mental Health Services | Compassionate mental health ...

Behavioral HealthPort Orchard, WA

★★★☆☆3.3/529 reviews across 1 platforms

Ratings by platform

  • Recovered.org: 3.28/5 (Recovered.org TrustScore) (29 reviews (Trustburn))
  • Puget Sound Consumers' Checkbook: 1 rating (Puget Sound Consumers' Checkbook) (1 review (Puget Sound Consumers' Checkbook))

What patients say

Patients praise

  • Nonprofit status focused on community behavioral health
  • Accessible walk-in intake options at the main campus
  • Some clients report it is a helpful resource despite challenges

Common complaints

  • Dissatisfaction with intake processes and eligibility criteria
  • Concerns regarding staff turnover and consistency of care
  • Complaints about communication, rushed interactions, or unprofessionalism
  • Negative experiences with administrative systems and appointment scheduling

In patients' words

"I’m so tired of this place, it's 80% of crappy providers, the extremely poor turnover of good providers... the constantly canceled appts due to "weather", incconveniently scheduled staff meetings & inconsistent therapists."

LocalityBiz review

"Like any well oiled machine kitsap mental... relies solely on payments of Medicare and Medicaid recipients... [they] tell [clients] continuously that something else is wrong with them year after year only to continue them in therapy that they don't need to put them on more medication is that they don't need."

Trustburn review

"It's okay, could be better. Some problems with staff, but otherwise a good place with good people."

Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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