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Behavioral HealthPort Orchard, WA

★★★★☆3.5/5249 reviews across 5 platforms

Ratings by platform

  • Birdeye (MultiCare Behavioral Health): 5.0/5.0 (2)
  • Yelp (Peninsula Community Health Services): 2.6/5.0 (9)
  • Nutrifinder (Peninsula Community Health Services): 3.8/5.0 (184)
  • Trustburn (Kitsap Mental Health Services): 2.1/5.0 (29)
  • Rehabs.com (Kitsap Recovery Center): 3.0/5.0 (25)

What patients say

Patients praise

  • some patients report effective recovery support and life improvements
  • appreciation for compassionate and helpful individual staff members or aides
  • accessible care for those with financial barriers or specific insurance plans
  • welcoming environment reported by some clients

Common complaints

  • reports of rude or dismissive staff and providers
  • dissatisfaction with communication and administrative follow-through
  • perceived long wait times and difficulty scheduling appointments
  • concerns about facility conditions, such as temperature, lighting, and food quality in inpatient settings
  • criticisms regarding the quality and empathy of counseling services

In patients' words

"I have had a great experience since I started here... Overall they have been welcoming and its been a comfortable environment for me."

MultiCare Behavioral Health patient review via Birdeye

"KRC gave me a clean and safe place to be, away from the temptations of drinking and using... [but] there were the counselors that read about addiction and alcoholism in books... they have no idea what the hell an addict alcoholic goes through."

Kitsap Recovery Center patient review via Detox.net

"It is well known that the agency has been in decline for years. Many/most of the employees keeping the agency afloat have burned out, left, or been alienated by management."

Kitsap Mental Health Services review via Trustburn

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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