MultiCare Behavioral Health - Port Orchard - Kitsap County
Behavioral Health • Port Orchard, WA
Ratings by platform
- Birdeye: 5/5 (2)
- Yelp (MultiCare system-wide): 2.5/5 (1,012 (system-wide))
- Better Business Bureau (System-wide): 1.08/5 (system-wide data)
What patients say
Patients praise
- Welcoming and comfortable environment for some therapy patients
- Timely responsiveness regarding appointment scheduling/cancellations for some individuals
- Instances of high-quality, attentive care from specific individual providers within the wider health system
Common complaints
- Difficulties with billing and insurance claims processing
- Perceived rudeness or incompetence of administrative and intake staff
- Issues with scheduling, appointment availability, and communication follow-up
- Negative experiences with centralized call center logistics
In patients' words
"Overall they have been welcoming and its been a comfortable environment for me to just get things off my chest I may not be able to say to anyone else."
— Birdeye Review"I dont even want my daughter seen here based on reviews and after having a rude intake lady that was very condescending and kept cutting me off and when I asked for a supervisor she stated they are not there and she doesnt have one."
— Google/Beauty Washington Review"Just had the worst experience with this facility. I am tempted twice to have a video assessment and both times the counselor. Heidi missed the appointment the second time around."
— Google/Beauty Washington ReviewMore clinics in Port Orchard
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