Southeast Texas Internal Medicine, Port Arthur, TX - WellMed
Internal Medicine • Port Arthur, TX
Ratings by platform
- Yelp (for Southeast Texas Internal Medicine specifically): 1.0/5.0 (1 review)
- ComplaintsBoard (for WellMed network): 1.0/5.0 (14 reviews and 4 complaints)
What patients say
Patients praise
- Individual instances of professional and kind interactions with physicians and staff
- Recognition for some doctors' clear communication of medical information
Common complaints
- Difficulty reaching the clinic by phone and long wait times
- Issues with appointment scheduling, including cancellations and booking errors
- Dissatisfaction with customer service and administrative staff responsiveness
- Concerns regarding insurance and billing processes
In patients' words
"No one answers the phone. The hold time is outrageously long..."
— Birdeye (Review for a WellMed location)"Rarely have encountered a more poorly operated entity then WELLMED. My complaints: Incredibly poor website, almost impossible to sign in on."
— Better Business Bureau (WellMed profile)More clinics in Port Arthur
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