Texas Primary Care: Primary Care Physician (PCP)
Internal Medicine • Port Arthur, TX
Ratings by platform
- Birdeye (Texas Primary Care): 4.3 out of 5 stars (20 reviews)
- CenterWell Primary Care (Christina F Crenshaw, APRN): 4.82 out of 5 stars (166 ratings)
- Healthgrades (Dr. Thi Nguyen): 5.0 out of 5 stars (4 ratings)
- Healthgrades (Dr. Bodo Brauer): 2.9 out of 5 stars (Not specified (multiple reviews))
- Healthgrades (Dr. Colin Hales): 4.67 out of 5 stars (approx.) (Not specified (multiple reviews))
- Healthgrades (Dr. William Pickard): 3.5 out of 5 stars (14 ratings)
- Healthgrades (Dr. Tracie Updike): 4.7 out of 5 stars (Not specified (multiple reviews))
What patients say
Patients praise
- Physicians described as knowledgeable, attentive, and caring
- Some patients appreciate practitioners who listen well and explain conditions thoroughly
- Efficient office visits in some instances
- Positive experiences with nurses and other clinical support staff in several practices
Common complaints
- Reports of rude, impatient, or unhelpful front desk and administrative staff
- Long wait times to see the physician
- Occasional complaints about physicians being rushed or not thoroughly listening to concerns
- Difficulties with appointment scheduling and administrative responsiveness
In patients' words
"If you need a primary care doctor that listens, go see Dr. Khawaja... But her front desk staff is VERY RUDE. She over talks the patient."
— Birdeye Review - Texas Primary Care"Dr. Crenshaw was very well. The staff, everybody was so nice. You can't get it no better."
— CenterWell Patient Comment"Dr. Brauer is an excellent diagnostician. Always cheerful... Staff is another story for a different review."
— Healthgrades Review - Dr. Bodo Brauer"The receptionist and manager were both rude and very careless about my situation. The doctor and nurse are great."
— Healthgrades Review - Dr. William PickardMore clinics in Port Arthur
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