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Gary Burnstein Community Health Clinic: Home

Primary CarePontiac, MI

★★★★☆4.2/568 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.2 out of 5 stars (68 reviews)
  • Apple Maps/Yelp: 3.3 out of 5 stars (based on Yelp data) (Data limited/mixed across platforms)

What patients say

Patients praise

  • Compassionate, professional, and knowledgeable medical staff and volunteers
  • High-quality, free healthcare services for the uninsured and low-income community
  • Clean, calm, and welcoming facility environment
  • Appreciation for a wide range of services, including dental and pharmacy assistance

Common complaints

  • Difficulty reaching the clinic via phone or getting return calls
  • Administrative frustrations, such as complex intake or appointment processes
  • Perceived rudeness from administrative or phone staff
  • Inconsistent experiences with different medical providers, including issues with prescription accuracy or lack of follow-up

In patients' words

"Beyond relieved knowing there is a group of Doctors/Nurses/Staff who are All VOLUNTEERS! Who care enough to Staff a FREE clinic for ANYONE in need in the State of Michigan! Everyone was kind and pleasant and helpful!"

Birdeye review

"Don't bother calling. They never answer the phone & they never return voice messages."

LocalityBiz review

"I would tell anyone most of the doctor's are very compassionate and care however you may get one that doesn't care to look through your file history or listen to you as a patient and write your perscription wrong on 4 occasions."

LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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