Physical Therapy - Outpatient - McLaren Oakland - Pontiac
Physical Therapy • Pontiac, MI
Ratings by platform
- Birdeye (aggregate): 3.7 out of 5 stars (891 reviews (hospital-wide))
- Healthgrades (hospital-wide): 49% (would recommend) (Based on HCAHPS patient experience data)
What patients say
Patients praise
- Helpful and informative staff in certain departments (e.g., ER)
- Highly skilled, intuitive, and empathetic therapists (specifically noted in related network locations)
- Thorough care experiences in specific instances
Common complaints
- Long wait times for appointments and in exam rooms
- Perceived lack of communication or attention from staff
- Dissatisfaction with billing and administrative processes in broader hospital services
In patients' words
"Had a 3:00 o’clock appointment. Waited in a room for 40 minutes nobody showed up. Room was warm and uncomfortable. Finally got dressed and left. Would not recommend."
— Healthgrades user review for McLaren Oakland"He’s just amazing... He didn’t stop working on me, he found alternate ways to treat me as a whole. Steve is so knowledgeable, and he’s so intuitive."
— McLaren Oakland blog (patient testimonial for physical therapy)More clinics in Pontiac
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