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Holy Cross Medical Group

Family Medicine Clinic • Pompano Beach, FL

★★★★★4.9/584 reviews across 1 platform

Ratings by platform

  • Official Holy Cross Health Website: 4.9/5 (84 reviews)

What patients say

Patients praise

  • High satisfaction with specific physicians (caring, compassionate, knowledgeable)
  • Professional and competent medical care from clinical staff
  • Clean and welcoming office environments
  • Friendly interactions with some front office/lab staff

Common complaints

  • Difficulties with administrative communication and phone accessibility
  • Delayed or unreturned calls regarding test results (blood work, CT scans)
  • Issues with prescription refills and pharmacy coordination
  • Perceived rude or unprofessional customer service from front desk staff
  • Concerns regarding billing practices and scheduling requirements

In patients' words

"The worst medical office I have ever delt with absolutely no patient care. I spend 400.00 to have a CT scan office visit and follow up care. Over a week has gone by 8 phone calls and 4 voice mails and 3 more calls and no one responds."

— Birdeye user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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