Holy Cross Medical Group - Pompano Beach
Family Medicine Clinic • Pompano Beach, FL
Ratings by platform
- Official Holy Cross Health Website: 4.9/5 (84 ratings for location)
- Birdeye (Lighthouse Point Family Practice): 2.8/5 (9 reviews)
What patients say
Patients praise
- High satisfaction with specific physicians (caring, compassionate, knowledgeable)
- Professional and competent medical care from clinical staff
- Clean and welcoming office environments
- Friendly interactions with some front office/lab staff
Common complaints
- Difficulties with administrative communication and phone accessibility
- Delayed or unreturned calls regarding test results (blood work, CT scans)
- Issues with prescription refills and pharmacy coordination
- Perceived rude or unprofessional customer service from front desk staff
- Concerns regarding billing practices and scheduling requirements
In patients' words
"The woman at the front desk, Naomi, was so rude to me that I didn’t even want to be seen by the doctor I left the facility."
— Pompano Guide user review"The worst medical office I have ever delt with absolutely no patient care. I spend 400.00 to have a CT scan office visit and follow up care. Over a week has gone by 8 phone calls and 4 voice mails and 3 more calls and no one responds."
— Birdeye user review"Dr Rey is the best doctor I have ever had. Caring, compassionate and on the ball. Easy to talk to. In fact the entire staff at this location is wonderful."
— Pompano Guide user reviewMore clinics in Pompano Beach
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