Concierge Medicine | Baptist Health South Florida
Concierge Medicine Clinic • Pompano Beach, FL
Ratings by platform
- Baptist Health Patient Satisfaction Survey (Press Ganey): 5/5 (147 ratings, 32 reviews) for specific concierge provider DR. Westbrook (147 ratings, 32 reviews)
- Google Reviews (aggregate): 5/5 (55 reviews)
What patients say
Patients praise
- Attentive and professional physicians
- Short or no wait times (specifically for concierge and some primary care locations)
- Personalized, comprehensive care
- Helpful and courteous staff
- Effective communication and follow-up
Common complaints
- Long wait times
- Difficulties with phone communication
- Poor office cleanliness/environment mentioned for a different, non-concierge pediatric facility in Pompano Beach
In patients' words
"The whole experience was seamless. I was in and out of the office with ease, and the staff was incredibly courteous. All my imaging was scheduled for the very next day, and Dr. Westbrook personally called me with the results the same day."
— Patient review for Dr. Raymond Westbrook, Baptist Health Concierge Medicine"Although the doctors and nurses are nice the wait time is ridiculous. If you have an 8am apointment expect to see the doctor at 11."
— Patient review regarding Pompano Pediatric Primary Care Center (a non-concierge facility)More clinics in Pompano Beach
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