Our Centers of Excellence - Pomona Valley Hospital Medical Center
Women's Health • Pomona, CA
Ratings by platform
- Yelp: 2.5 out of 5 stars (630 reviews)
- MedicalRecords.com: 2.8 out of 5 stars (311 reviews)
- Facebook: 84% recommend (2,381 reviews)
- Sitejabber: 1.3 out of 5 stars (1 review)
What patients say
Patients praise
- Professional and kind care from some nursing and medical staff
- Clean facilities and rooms
- High ratings on specific clinical quality measures like outpatient surgery satisfaction
- Nationally recognized programs in oncology and cardiology
Common complaints
- Long wait times in the emergency room
- Staff perceived as rude, grumpy, or inattentive
- Poor communication from doctors and medical staff
- Concerns over billing practices and unexpected charges
- Inconsistency in patient policies, such as visitation rules
In patients' words
"He was very professional and did a truly amazing job showing us much kindness and understanding."
— Yelp review"We have been in waiting for 6 hours in a cold lobby room with extremely uncomfortable chairs. ... Nurses are walking around chatting messing around talking normal while we wait for a doctor who still haven't showed up."
— MedicalRecords.com review"but once I got to the recovery my room some of the older nurses were moody like they hated their job."
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