Steven Bast, MD
Sports Medicine • Pomona, CA
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4/5 (148 reviews)
- Google Reviews (via ABA Rank): 4.3/5 (218 reviews)
What patients say
Patients praise
- high patient satisfaction with hospital cleanliness and environment
- effective sports medicine and orthopedic rehabilitation services reported by patients
- caring, professional, and knowledgeable medical staff in specialized departments
- strong willingness of patients to recommend the hospital to others
Common complaints
- occasional reports of unprofessional or rude staff behavior in hospital settings
- mixed experiences with specific physicians, including concerns regarding diagnostic accuracy and discharge decisions in individual cases
In patients' words
"The customer service was the absolute best we have ever experienced in a hospital. From the front desk to nurses and doctors."
— Google Reviews/ABA Rank"Faith and Jade were awesome. I went in for a running injury and was quickly diagnosed. They had a plan for me right away and after 6 weeks of therapy I was..."
— YelpMore clinics in Pomona
PVHC
Patients praise: Knowledgeable and professional medical staff and physicians · Friendly and helpful support staff and administrative teams.
Sports Medicine Center - Pomona Valley Hospital Medical Center
Patients praise: Expert and board-certified medical staff and physical therapists · Multidisciplinary team approach to treatment.
Empower Physical Therapy and Wellness
Patients praise: supportive and attentive environment · knowledgeable and patient staff.
Md Beauty By Kylie
Patients praise: Professional and knowledgeable staff · Excellent bedside manner and personalized care.
Pomona Valley Health Centers
Patients praise: Courteous, friendly, and professional staff · Attentive and caring medical providers.
Pomona Valley Health Centers
Patients praise: Attentive, kind, and compassionate physicians and providers · Professional, helpful, and friendly front-office staff.
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