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Coastal Kids

Pediatrics • Pomona, CA

★★★★☆4.3/514 reviews across 1 platform

Ratings by platform

  • Vitals: 4.3/5 (14 reviews)

What patients say

Patients praise

  • doctors described as sweet, knowledgeable, and patient
  • satisfaction with the on-call doctor service for non-working hours
  • some staff reported as friendly and professional
  • comprehensive pediatric services including urgent care and chronic illness management

Common complaints

  • difficulties with appointment scheduling
  • unresponsive or unhelpful front desk staff
  • long wait times to reach staff by phone
  • concerns regarding office cleanliness
  • perceived lack of sensitivity or professionalism in doctor-patient interactions

In patients' words

"scheduling an appointment with this office is extremely difficult... I kept calling and waiting until 12:30 pm just try to make an appointment... My child is left waiting and suffering without getting the timely care she needs."

— LocalityBiz review regarding Pomona Pediatrics

"Dr. Warren is awesome. He is very sweet, great with kids, and knowledgeable. I love the on-call doctor service that is available during non-working hours."

— LocalityBiz review regarding Pomona Pediatrics

"Completely insensitive... Spoke about subjects that shouldn't be in front of my 11 year old child... The office is completely filthy and unwelcoming."

— WebMD review regarding Dr. Carrie Knoll

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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