Pediatric Medical Care in Pomona, CA 91767
Pediatrics • Pomona, CA
Ratings by platform
- Vitals: Vitals ratings vary by provider (e.g., Dr. Ericka Hong 4.3/5, Dr. Carrie Knoll 3.7/5, Dr. Toya Tillis 3.4/5) (14 ratings for Dr. James Warren)
- Healthgrades (Dr. Ericka Hong): 5.0/5 (3 ratings)
- WebMD (Dr. Carrie Knoll): 4.0/5 (21 ratings)
- Facebook (Pomona Pediatrics): 90% recommend (17 reviews)
What patients say
Patients praise
- doctors described as sweet, knowledgeable, and patient
- satisfaction with the on-call doctor service for non-working hours
- some staff reported as friendly and professional
- comprehensive pediatric services including urgent care and chronic illness management
Common complaints
- difficulties with appointment scheduling
- unresponsive or unhelpful front desk staff
- long wait times to reach staff by phone
- concerns regarding office cleanliness
- perceived lack of sensitivity or professionalism in doctor-patient interactions
In patients' words
"scheduling an appointment with this office is extremely difficult... I kept calling and waiting until 12:30 pm just try to make an appointment... My child is left waiting and suffering without getting the timely care she needs."
— LocalityBiz review regarding Pomona Pediatrics"Dr. Warren is awesome. He is very sweet, great with kids, and knowledgeable. I love the on-call doctor service that is available during non-working hours."
— LocalityBiz review regarding Pomona Pediatrics"Completely insensitive... Spoke about subjects that shouldn't be in front of my 11 year old child... The office is completely filthy and unwelcoming."
— WebMD review regarding Dr. Carrie KnollMore clinics in Pomona
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