Parktree Community Health Center
Community Health Center • Pomona, CA
Ratings by platform
- Facebook: 92% recommend (17 reviews (Facebook))
- MapQuest/Yelp aggregation: 3.0/5 (based on 22 reviews) (22 reviews)
What patients say
Patients praise
- Some patients report professional and caring doctors and medical staff
- Some recent improvements in staff and facility appearance noted
- Positive experiences with specific providers and dental services reported by some patients
Common complaints
- Excessive wait times for appointments and phone calls
- Unprofessional or rude front desk and administrative staff
- Disorganized check-in processes and appointment management
- Concerns about facility cleanliness and environment
- Some providers perceived as uncaring or dismissive
In patients' words
"The wait was over an hour with an appointment. I spent a good amount of time arguing with their very rude staff... they were yelling and getting upset."
— LocalityBiz review"What a difference some new staff which means not so much time. Also new equipment and a new paint job! What a wonderful difference. Thank you ParkTree."
— Yelp/MapQuest review"The doctors at ParkTree are described as caring and knowledgeable, often going the extra mile to address their patients' concerns."
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