East Valley Community Health Center | Nonprofit | Health care

Patients praise

• Accommodating and friendly staff (some reports)
• Accessible and helpful for basic, routine services (e.g., tests)
• Professional and attentive care (some reports)

Common complaints

• Long wait times for appointments and during visits
• Unprofessional or rude administrative and front-desk staff
• Difficulties with phone communication and reaching staff
• Perceived lack of continuity of care or inconsistent medical staff
• Issues with internal processes like registration/updating forms
• Reports of high employee turnover and management challenges