Urgent Care In Plano | Urgent Care of ...
Urgent Care • Plano, TX
Ratings by platform
- Solv (Baylor Scott & White Urgent Care +): 4.7/5 (5,766 ratings)
- Birdeye (NextCare Urgent Care): 4.5/5 (1,723 reviews)
- Birdeye (Texas Health Breeze Urgent Care): 4.4/5 (308 reviews)
What patients say
Patients praise
- Convenient online scheduling and ease of access
- Friendly and helpful front desk and nursing staff in many instances
- Effective, supportive care for common illnesses and minor injuries
- Clean and well-maintained facilities
Common complaints
- Long wait times even with appointments
- Perceived lack of provider knowledge or thoroughness
- Issues with billing and administrative follow-up
- Unresponsive communication regarding test results
- Unprofessional staff or poor bedside manner
In patients' words
"The staff was really nice and friendly. It was an unpleasant issue to deal with, but the staff was pretty good with making the discomfort feel not as big."
— Solv patient review"The staff is very rude, absolutely no bedside manner, not welcoming at all... I do not advise anyone to visit here for medical care"
— Birdeye patient review"It was easy to schedule an appointment but no attention/priority is given to appointments. 2 hours is way too long for an urgent care visit."
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