CareNow Urgent Care - Plano
Urgent Care • Plano, TX
Ratings by platform
- Yelp: 2.5/5 to 2.7/5 (137 reviews)
- Solv Health: 2.3/5 (3 reviews)
- Facebook: 82% recommend (56 reviews)
What patients say
Patients praise
- Friendly and helpful nurses and front desk staff in many interactions
- Knowledgeable and competent physicians, physician assistants, and nurse practitioners
- Efficient and generally positive clinical care experiences
- Clean and professional environment reported by many patients
Common complaints
- Long or inconsistent wait times despite online check-in
- Rude or dismissive behavior from front desk and reception staff
- Communication gaps regarding medical follow-ups or diagnosis explanations
- Concerns regarding facility cleanliness or smells in the waiting room
In patients' words
"Went in for a simple EKG. Everyone was lovely and helpful. They took good care to make sure I was comfortable the entire time. Very friendly and hospitable."
— Wesley B., Yahoo Local"Avoid this place at all costs and go elsewhere. Upon walking in, the front desk staff can’t be bothered to assist you and acts as if you are putting them out for simply doing their job."
— Rita Keary, LocalityBiz"Overall, great urgent experience with excellent Doctors, Wait room smells EXTREMELY unsanitary."
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