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Texas Orthopaedic Associates

Orthopedics • Plano, TX

★★★★☆4.2/5373 reviews across 2 platforms

Ratings by platform

  • Birdeye/Google: 4.9/5 (227 reviews)
  • Yelp: 3/5 (146 reviews)

What patients say

Patients praise

  • High patient satisfaction with the medical expertise and bedside manner of specific surgeons and doctors
  • Effective treatment and successful recovery outcomes for injuries and surgeries
  • Appreciation for thorough explanations of diagnoses and treatment plans
  • Friendly and compassionate nursing and clinical support staff
  • Efficient in-office processes for some patients

Common complaints

  • Reports of rude or unhelpful administrative and front-desk staff
  • Difficulties with appointment scheduling and long wait times to see specific doctors
  • Frustration over being seen by a physician assistant (PA) instead of the surgeon without prior notice
  • Occasional billing or logistical communication errors

In patients' words

"Dr Miller and his staff are the best! I had my hip replaced and I am doing so well 10 weeks out. I have already recommended him to others."

— Dr. Chris Miller patient testimonial

"I took me close to two months to get an appointment... I was fairly disappointed when I was not treated by him. The PA Cassidy was amazing... There was nothing wrong with the treatment but I expected to see the doctor."

— Texas Orthopaedic Associates patient review

"From intake to checkout I was efficiently escorted from area to area to deal with my needs. All staff were respectful and attentive."

— Texas Orthopaedic Associates patient testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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