Trusted Orthopedic Doctors in Plano | Texas Ortho Associates
Orthopedics • Plano, TX
Ratings by platform
- Birdeye/Google: 4.9 out of 5 stars (aggregate across platforms) (227 reviews (specific to one branch of Texas Orthopaedic Associates))
- Yelp: 3 out of 5 stars (146 reviews (for OrthoTexas))
What patients say
Patients praise
- High patient satisfaction with the medical expertise and bedside manner of specific surgeons and doctors
- Effective treatment and successful recovery outcomes for injuries and surgeries
- Appreciation for thorough explanations of diagnoses and treatment plans
- Friendly and compassionate nursing and clinical support staff
- Efficient in-office processes for some patients
Common complaints
- Reports of rude or unhelpful administrative and front-desk staff
- Difficulties with appointment scheduling and long wait times to see specific doctors
- Frustration over being seen by a physician assistant (PA) instead of the surgeon without prior notice
- Occasional billing or logistical communication errors
In patients' words
"Dr Miller and his staff are the best! I had my hip replaced and I am doing so well 10 weeks out. I have already recommended him to others."
— Dr. Chris Miller patient testimonial"I took me close to two months to get an appointment... I was fairly disappointed when I was not treated by him. The PA Cassidy was amazing... There was nothing wrong with the treatment but I expected to see the doctor."
— Texas Orthopaedic Associates patient review"From intake to checkout I was efficiently escorted from area to area to deal with my needs. All staff were respectful and attentive."
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