Orthopedics in Plano, TX | Baylor Scott & White Health
Orthopedics • Plano, TX
Ratings by platform
- Birdeye (Aggregate): 4.8/5 (259 reviews)
- Healthgrades (Hospital Patient Experience): 80% (N/A)
- US News (Hospital Patient Experience): 4/5 (N/A)
What patients say
Patients praise
- High ratings for individual surgeon expertise and knowledge
- Professional and kind interactions reported by many patients during initial visits
- Clear explanations of X-rays and treatment options by some providers
- Efficient, positive surgical outcomes for some patients
Common complaints
- Reports of unresponsiveness and difficulty returning calls
- Long wait times for appointments and in the office
- Perception of a "factory-like" environment with reliance on assistants instead of lead surgeons post-surgery
- Occasional complaints about facility cleanliness or environment (e.g., pests)
In patients' words
"Had surgery in December of 2023. Show up at 7 AM and I was home by 11 AM. This practice is a factory. Get them in and get them out. You will see the doctor before and during the surgery. Your future visits will be with assistance."
— Healthgrades review of a specific provider"From the time we got to the office, everyone was very kind and very professional. There was not a long wait to see Dr Yousuf."
— Birdeye review for Orthopedic Associates of DallasMore clinics in Plano
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