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Medical City Plano Hospital

Gastroenterology • Plano, TX

★★★★★4.9/5479 reviews across 3 platforms

Ratings by platform

  • Healthgrades: 4.9/5 (249 reviews)
  • Vitals: 4.8/5 (230 reviews)
  • Medicare/US News Hospital Rankings

What patients say

Patients praise

  • Physicians highly praised for excellent communication and thorough explanations
  • Staff consistently described as professional and friendly in most positive reviews
  • Patients report feeling comfortable and well-prepared for gastrointestinal procedures
  • High levels of confidence in the clinical expertise of affiliated gastroenterologists

Common complaints

  • Reports of poor office communication and lack of follow-up from some staff
  • Occasional concerns regarding long wait times and office disorganization
  • Isolated complaints about physician bedside manner and lack of responsiveness after procedures

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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