Gastroenterology | Medical City Plano Hospital
Gastroenterology • Plano, TX
Ratings by platform
- Healthgrades: 4.9/5 stars (249-349 reviews (per individual physician))
- Vitals: 4.8/5 stars (230 reviews)
- Medicare/US News Hospital Rankings: 86% rating 9 or 10 out of 10 (Based on patient survey ratings)
What patients say
Patients praise
- Physicians highly praised for excellent communication and thorough explanations
- Staff consistently described as professional and friendly in most positive reviews
- Patients report feeling comfortable and well-prepared for gastrointestinal procedures
- High levels of confidence in the clinical expertise of affiliated gastroenterologists
Common complaints
- Reports of poor office communication and lack of follow-up from some staff
- Occasional concerns regarding long wait times and office disorganization
- Isolated complaints about physician bedside manner and lack of responsiveness after procedures
In patients' words
"Dr. Akerman is thorough during appointments and procedures. For a first time experience, it was seamless. The staff was supportive and explained each step."
— Healthgrades (Patient Review)"Dr. Eidem has been instrumental in my recovery from an extreme flare with my ulcerative colitis that had resulted in hospitalization... he listened to all of our questions and concerns, answering all of our questions without us ever feeling rushed."
— Healthgrades (Patient Review)"Very unorganized, no proper medical standard process, procedure followed. Very scratchy practice... Office seems disorganized and demonstrate lack of follow-up."
— Birdeye (Patient Review)More clinics in Plano
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