
Gastroenterology in Plano, TX
Gastroenterology • Plano, TX
Ratings by platform
- WebMD (Dr. Stuart Akerman): 5.0 (103 Ratings with 84 Reviews)
- Vitals (Dr. Brian Cooley): 4.6 out of 5 stars (average) (187 Ratings; 113 written reviews)
- Healthgrades (Dr. Grace Vanesko): 4.8 Star Rating (64 reviews (50 written))
- RateMDs (Dr. Arshad Malik): 4.91 (overall) (77 reviews)
- Vitals (Dr. Kenneth J. Brown Jr): Not stated (criticisms sparse; overall praise) (230 Ratings; 176 written reviews)
- Healthgrades (Dr. Matthew Eidem): 4.9 Star Rating (349 reviews (276 written))
- Healthgrades (Dr. Stuart Akerman): 4.9 Star Rating (249 reviews (221 written))
- WebMD (Dr. Adnan Badr): 5.0 (79 Ratings with 32 Reviews)
What patients say
Patients praise
- Strong communication and thorough explanations
- Caring, professional bedside manner that helps patients feel comfortable
- Smooth procedures (e.g., endoscopy/colonoscopy) with minimal issues reported
- Promptness/efficiency and generally positive staff experiences
Common complaints
- Occasional lack of help for specific symptoms (e.g., persistent heartburn not improved after endoscopy)
- Concerns about preparedness/reading records and limited time explaining before procedure
- Administrative/communication issues such as difficulty reaching staff by phone and missing biopsy report delivery
In patients' words
"“My first visit was with Dr. Akerman’s PA at the Plano office. She was fantastic! Everyone at the Plano facility was amazing! They explained everything.”"
— WebMD review excerpt (Dr. Stuart Akerman)"“Hate to say it… Dr Cooley did nothing to help me with my constant heartburn… I decided to change Doctors and wow what a difference.”"
— Vitals review excerpt (Dr. Brian Cooley)"“She was not prepared before the procedure… apparently did not read my medical records… Her office never sent me the biopsy report even after I requested.”"
— Healthgrades review excerpt (Dr. Grace Vanesko)"“The main concern mentioned is difficulty reaching staff by phone, as communication is handled through a text-based system.”"
— WebMD highlights (Dr. Adnan Badr)"“My overall experience was great! Dr Brown was professional, friendly, and put me at ease for my procedure.”"
— Vitals review excerpt (Dr. Kenneth J. Brown Jr)More clinics in Plano
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