Heart Care | Medical City Plano Hospital
Cardiology • Plano, TX
Ratings by platform
- Birdeye: 4.3 out of 5 stars (based on 6,582 reviews) (6,582)
- HospitalStats.org (based on patient satisfaction surveys): Average
What patients say
Patients praise
- Strong clinical outcomes for cardiac care and surgical procedures
- Many patients report life-saving experiences and compassionate care from nurses and doctors in specialized heart units
- Effective management of critical cardiac events like heart attacks and heart failure
- Specialized heart clinics and advanced treatment options available on-site
Common complaints
- Some patients reported long emergency room wait times and perceived lack of staff responsiveness
- Occasional complaints regarding administrative processes or billing concerns
- Some individual negative experiences with specific staff members or perceived lack of empathy in the emergency department
In patients' words
"From that moment on, the care I received was nothing short of extraordinary... Their compassion, honesty, and accessibility were unlike anything I’d experienced. I wasn’t just a number to them."
— Patient story (Jan Duggins)"You guys have not just saved my life, you gave me a new life to live and one that I can be a better man at. So, I really appreciate it, and I think you very much for what you’ve done."
— Patient testimonial (Rocco Richardson)"Do NOT believe this wait time... My friend went to this location at 11AM on Monday. AS of today, Tuesday, he still in Lobby waiting."
— Patient complaint (Rochelle, 2023)More clinics in Plano
Baylor Scott & White The Heart Hospital – Plano
Patients praise: High overall patient satisfaction and recommendation rates · Effective and timely care, particularly regarding nursing and doctor communication.
Plano – Baylor Heart Hospital
Patients praise: High patient recommendation rates (approx. 90-96%) · Strong communication from nurses and doctors.
Fivestar Pulmonary Associates
Patients praise: Knowledgeable and professional doctors · Thorough and detailed explanations.
Orthopedics and Sports Medicine Plano - Children's Health
Patients praise: Friendly and professional staff / welcoming atmosphere · Low wait times and efficient service / prompt appointments.
Doctors Of Internal Medicine: Top Internal Medicine Doctor in the ...
Patients praise: thorough and professional care · compassionate and caring bedside manner.
Gastroenterologist in Plano, TX
Patients praise: High patient satisfaction regarding bedside manner and professionalism · Knowledgeable and clear communication of treatment plans.
Comparing your options?
Browse other Cardiology clinics, or filter by state and specialty to compare patient ratings.