Behavioral Health Services - Northeast Georgia Health System

Patients praise

• Availability of an interdisciplinary team (psychiatrists, nurses, therapists)
• Provision of a full continuum of care including detox and inpatient stabilization
• Focus on evidence-based treatment modalities and co-occurring disorders

Common complaints

• Patient dissatisfaction with length of stays (perceived as too short)
• Concerns over quality of individual care and therapy group frequency
• Complaints regarding staff behavior and communication/administrative errors
• Feelings of being held against their will or lack of adequate discharge planning