Grady Health
Mental Health Services • Plains, GA
Ratings by platform
- Rehab.com: 3.07/5 (61 reviews)
- Yelp: 2.4/5 (5 reviews)
What patients say
Patients praise
- Life-changing support for some patients
- Effective crisis stabilization for acute needs
- Accessible appointments and proactive outreach for some outpatient clients
- Compassionate care noted by some as helping navigate dark times
Common complaints
- Long wait times and accessibility issues in emergency services
- Perceived lack of compassionate care or communication from staff
- Frustrating 'revolving door' cycle of stabilization and discharge for chronic patients
- Institutionalized, oppressive atmosphere in some behavioral health settings
- Concerns regarding racial bias in care delivery
In patients' words
"Grady has helped Me in many ways and helped find my way through the darkest times."
— Rehab.com user review"In my experience it functions like an institution and is very clinical, when it should be a supportive place for any Fulton County resident."
— Rehab.com user review"My experience with Grady has been lifechanging. I have been given hope."
— Patient quote in Behavioral Health Quality Review reportMore clinics in Plains
Mental Health Care Locations in Georgia: Psychiatrists & Therapists
Patients praise: Compassionate and attentive care · Effective listening and personalized treatment plans.
Northeast Georgia Health System
Patients praise: Availability of an interdisciplinary team (psychiatrists, nurses, therapists) · Provision of a full continuum of care including detox and inpatient stabilization.
North Fulton Internal Medicine Group
Patients praise: Attentive and professional staff · Thorough and personable approach by providers like Dr. Madison and Andrea Castro, PA-C.
Plains Pharmacy
Patients praise: friendly and helpful staff · knowledgeable pharmacists.
Women's Health Care & OB/GYN Services - Grady Hospital
Patients praise: High-quality medical expertise in high-risk pregnancies and complex conditions · Positive birth experiences mentioned by some patients.
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