Drug Addiction Treatment - Pittsburgh | Gateway Rehab Center
Substance Abuse Clinics • Pittsburgh, PA
Ratings by platform
- drehabs.com (Green Tree location): 2.7/5 stars (39+ reviews)
- best-rehabs.com (Green Tree location): 3.78/5 (from loved ones) (23 reviews)
- rehabs.com (Main Campus): 3.6/5 stars (80 reviews)
- rehab.com (Coraopolis location): 3/5 stars (2 reviews)
What patients say
Patients praise
- some staff members described as friendly, compassionate, and helpful
- reports of successful long-term recovery for some patients
- well-maintained facilities and good meals noted by some reviewers
- structured and professional process mentioned by some clients
Common complaints
- concerns regarding focus on insurance payments over patient care
- mixed reports of staff professionalism and empathy
- limited availability of extracurricular or holistic activities
- difficulty reaching staff for assistance or follow-up communication
- instances of patients feeling unsupported or experiencing relapse shortly after discharge
In patients' words
"They helped my family overcome their addiction. They have been alcohol free for five years now. I think that they staff were overly helpful with my family and overcoming the addiction."
— anonymous loved one"I would have been dead without Gateway"
— patient reviewer"The staff seems friendly in the initial contact with them. Afterward I had never encountered the rude people that I did by phone ever in my life. They talk down to you as if they are above you because you have an addiction problem."
— anonymous reviewer"The staff is very friendly and compassionate, but seems stretched pretty thin with patients. I know sometimes it was hard for my brother to track someone down when he needed staff assistance."
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