Comprehensive Primary Care at UPMC | Expert PCPs for All Ages
Primary Care • Pittsburgh, PA
Ratings by platform
- UPMC official provider directory: Generally high ratings (e.g., 4.9/5 and 5/5) for individual physicians based on hundreds of reviews (Hundreds of reviews per individual provider (e.g., 184 and 229 reviews))
- LocalityBiz / General online public review platforms: Generally poor ratings on third-party public review sites, often 1-star reviews concentrated on administrative experiences (Variable/multiple user-submitted reviews per location profile)
What patients say
Patients praise
- Compassionate, thorough, and knowledgeable physicians who take time to listen
- Strong doctor-patient relationships and high satisfaction with individual provider care
- Professional and helpful nursing/clinical staff in some experiences
Common complaints
- Difficulty reaching staff by phone and long response times to patient portal messages
- Unprofessional, rude, or unresponsive administrative and front-desk staff
- Rushed appointments with physicians and feeling unheard during visits
- Challenges with appointment scheduling and rescheduling policies
In patients' words
"Dr. Salim is the best PCP I have ever had and recommend her to everyone. She never rushes, discusses everything and answers all questions with patience and professionalism."
— UPMC official provider directory review for Dr. Debra Salim"The front office staff is always rude, they don’t pick up the phone, it is extremely difficult to speak to a physician or clinical staff."
— LocalityBiz review for Pittsburgh Primary Care-UPMCMore clinics in Pittsburgh
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