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Comprehensive Primary Care at UPMC | Expert PCPs for All Ages

Primary Care • Pittsburgh, PA

★★★★★4.9/5184 reviews across 2 platforms

Ratings by platform

  • UPMC official provider directory: 4.9/5 (184 reviews)
  • LocalityBiz / General online public review platforms

What patients say

Patients praise

  • Compassionate, thorough, and knowledgeable physicians who take time to listen
  • Strong doctor-patient relationships and high satisfaction with individual provider care
  • Professional and helpful nursing/clinical staff in some experiences

Common complaints

  • Difficulty reaching staff by phone and long response times to patient portal messages
  • Unprofessional, rude, or unresponsive administrative and front-desk staff
  • Rushed appointments with physicians and feeling unheard during visits
  • Challenges with appointment scheduling and rescheduling policies

In patients' words

"Dr. Salim is the best PCP I have ever had and recommend her to everyone. She never rushes, discusses everything and answers all questions with patience and professionalism."

— UPMC official provider directory review for Dr. Debra Salim

"The front office staff is always rude, they don’t pick up the phone, it is extremely difficult to speak to a physician or clinical staff."

— LocalityBiz review for Pittsburgh Primary Care-UPMC

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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