Preferred Primary Care Physicians | Pittsburgh Area Family Doctors ...
Primary Care • Pittsburgh, PA
Ratings by platform
- Birdeye (Google): 4.7/5 (565 reviews)
- Birdeye (Google): 4.9/5 (314 reviews)
- Birdeye (Google): 4.9/5 (279 reviews)
- Vitals (practice): varies by provider (e.g., 4.6, 3.3, 2.8, 4.3 shown) (not summarized at practice level (provider list shown))
- Yelp: not provided in snippet (9 reviews shown) (9 reviews)
- WebMD: 4.0/5 (19 ratings (5 written reviews shown))
- Healthgrades: not provided in snippet (not provided in snippet)
- Vitals (Dr. Koman): 3.9 average (35 ratings (8 written reviews))
What patients say
Patients praise
- Doctors and staff are described as kind, pleasant, and helpful
- Patients report good communication/listening and spending time to address concerns
- Positive mentions of staff responsiveness and appointments
- Positive trust/bedside manner for ongoing primary care
Common complaints
- Rudeness/unpleasant front staff or office personnel
- Not enough time/rushing through visits; not listening
- Concerns dismissed or blamed on anxiety/depression
- Poor customer service/callback issues and missed follow-up
In patients' words
"“Always excellent service from the doctor and staff.”"
— Birdeye/Google review for Preferred Primary Care Physicians (565 reviews)"“Staff very pleasant, answered all my questions, and didn't have to wait long.”"
— Birdeye/Google review for Preferred Primary Care Physicians (314 reviews)"“I have called the main number several times and left messages and NO ONE calls back, terrible customer service!!”"
— Birdeye/Google review for Prefered Primary Care Physicians Inc (279 reviews)"“Dr. Rozen spends no time with you during your appointment… office staff was rude on top of it.”"
— Healthgrades review for Dr. Shari Rozen"“Doesn’t care about patients concerns or well being. Incompetent and negligent… STAY AWAY!!!”"
— Vitals review for Dr. Christopher G. KomanMore clinics in Pittsburgh
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