St. Clair Health Opens New Health Care Facility in ...
Multi-Specialty Clinics • Pittsburgh, PA
Ratings by platform
- Birdeye (Dunlap Family Outpatient Center): 4.3/5 (44)
- Birdeye (St. Clair Hospital): 3.1/5 (810)
- Chamber of Commerce (Peters Township Outpatient Center): 4.0/5 (32)
What patients say
Patients praise
- Highly rated for clinical care, particularly in joint replacement and coronary intervention
- Strong patient recommendation rates (ranging from 77% to 89%)
- Positive experiences with specific doctors, nurses, and clinical staff described as professional and caring
- Modern, clean, and well-designed new outpatient facilities
- Efficiency in specific services like lab work at certain locations
Common complaints
- Difficulty locating specific facilities and navigating signage
- Long wait times in emergency departments and for lab services
- Challenges with phone communication and reaching offices for appointments
- Issues with billing departments and insurance processing errors
- Reports of dismissive, rude, or unprofessional staff interactions in specific departments
In patients' words
"Dr. Alaey was amazing! I was a little nervous at first, but he made me feel so calm and comfortable. He explained everything clearly, with so much patience and kindness."
— Patient review of Dunlap Family Outpatient Center"The wait times are excessive with approximately 3 hours to just be triaged. Looking at hours to be seen."
— Patient review of St. Clair Hospital Emergency Room"I have been calling the Endocrinology Associates (#200) appointment line every week day at different times for the past week and always receive the 'this office is closed' recorded message with no voicemail or email option."
— Patient review of Village Square Outpatient CenterMore clinics in Pittsburgh
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